Standard Grade Administration Revision

Standard Grade Administration CD-ROM - the ultimate interactive resource for coursework and home revision. Includes the entire 2 year written course with full exam practice papers and solutions - The fun way to learn, including animations and music excerpts for each section. Perfect for home study, whiteboard, network and stand-alone PC and MAC computer systems.

Each section contains Matching Explanations - Drag the answer to the correct explanation and score a point. Questions and Solutions - Questions relating the the entire content of each section. Answers can also be revealed.

Glossary of all important words and printable Practice General Paper / General Paper Solutions. Printable Practice Paper / Practice Credit Paper Solutions.

Written and tested by Business Studies teachers.

Organisation Structure - Office Layout - Reception - Health - Mail - Reprographics
Filing - Travel - Sources of Information - Exams - Presentation of Information

Standard Grade Administration Content   Organisation Structure Click to Enlarge   Role of Administration Key Personnel Organisation Chart Pyramid / Hierarchical Structure Span of Control Tall and Flat Organisational Structures Chain of Command Organisational Relationships Public Limited Companies Key Functions of Departments Within an Organisation Communication and Team Working Matching Explanations Questions and Solutions

Reception Click to Enlarge   Importance of Reception Reception Services / Receptionist Visitors / Electronic Diaries Telephones Layout of Reception Area Reception Security Reception Records

Mail Click to Enlarge   Communuications External and Internal & Communication Non-electronic Mail Mail Handling Equipment Choice of Method of Communication

Filing Click to Enlarge   Storage of Information Features of a good Filing System Methods of Manual Filing Databases Spreadsheets Microfilming

Sources of Information Click to Enlarge   Storage of Information Information Sources Internet Web Sites The Intranet

Presentation of Information Click to Enlarge   Importance of Presentation Making Presentations Visual Presentations Written Presentations

Office Layout Click to Enlarge   Office Environment Cellular Offices Open Plan Offices Choice of Layout Determinants of Layout ICT and Offices Implications of Change in Office Environment

Health & Safety Click to Enlarge   Health and Safety Obligations Accident Book Computer Health Hazards Workstation Layout Accident Prevention Emergency and Evacuation Procedures Health and Safety Legislation

Reprographics Click to Enlarge   Copying Documents Equipment Desktop Publishing (DTP) Staff Training In-House and External Agencies

Travel Click to Enlarge   Travel Arrangements Travel Abroad Itinerary Booking and Accommodation Forms Paying for Travel Claiming Expenses Video Conferencing (Teleconferencing)

Exams - Printable Click to Enlarge     Practice General Paper Practice General Paper Solutions Practice Credit Paper Practice Credit Paper Solutions

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Minimum System Requirements:

PC Monitor Resolution 800 x 600, 64Mb RAM, Win98 or higher.

MAC Monitor Resolution 800 x 600, OS 8.6 - 9, Min 64Mb RAM.